Deposit with Superbet Cash: Instructions & Frequently Asked Questions

Superbet Cash is a new, easy, and secure way to fund your account with cash through a network of partner retail locations.

How does depositing with Superbet Cash work?

1. Code Creation: Select Superbet Cash as your deposit method on our platform and specify the amount you wish to deposit.

2. Receive Code & Email: A unique six-digit payment code will be generated on your screen, and you will also receive a confirmation email from Nuvei Support with all the details (code, amount, and expiration date/time of the code).

3. Payment at a Retail Location: Visit a partner retail location before the code expires, show the code to the employee, and pay the corresponding amount in cash. You can find the nearest retail locations using the Store Map.

Deposit Limits

During the deposit creation process, the platform automatically informs you of the percentage (%) of your annual limit that you have already used. The general limits per transaction and per time period are as follows:

• Minimum amount per transaction: €5

• Maximum amount per transaction: €500

• Daily deposit limit: €5,000

• Rolling annual limit (12 months): €15,000

Frequently Asked Questions & Troubleshooting

1. I paid at the store but the funds are not showing in my account. What should I do?

If you completed the payment but the amount has not been credited to your Superbet account (which may be due to limit exceedance or a temporary technical issue), you should contact the retail location directly where you made the transaction to check the payment status.

2. Where can I check if my code is still valid?

Each code has a specific validity period. You can see the exact expiration date and time both on the confirmation screen when you create it and in the email you received. If the code expires, you will need to create a new one through the Superbet app or website.