Our platform in Greece provides Responsible Gaming (RG) limits to help players manage their time and money while playing.
Types of Limits
| Limit | What it means |
|---|---|
| Deposit Limit | The maximum amount you can deposit in a day, week, or month. |
| Loss Limit | The maximum net loss you can reach in a day, week, or month (wagers – winnings). |
| Time Limit | The maximum play time allowed. When reached, you will be logged out and cannot log back in until the period resets. |
| Reality Check | A timed reminder that informs you how long you have been playing. |
Mandatory Limits at Registration
New players in Greece must set RG limits during registration.
Required limits are:
Deposit Limit
Time Limit
Loss Limit
Players cannot continue on the platform until these limits are set.
Changing Limits
Decreasing limits: applies immediately, no waiting period.
Increasing limits: applies only after the current limit period ends:
Daily: 00:00:00 to 23:59:59 each calendar day.
Weekly: From Sunday to Saturday (resetting at Sunday 00:00).
Monthly: From the 1st to the last day of the calendar month (resetting on the 1st day at 00:00).
Removing a limit or setting it to 0 is not allowed. The system will block this change, and you must enter a valid value to continue.
Managing and Changing Your Limits: If you decide to lower a Deposit, Loss Limit or time limit, the change will take effect immediately. However, if you request to increase a limit, a mandatory 24-hour period which will apply from the moment of your request before the change takes effect—or the change will activate after the current period is fully completed. This prevents impulsive decisions and ensures you always remain in control.
Notifications and Enforcement
80% Usage: A warning notification is shown. You can continue playing.
100% Usage: A limit reached notification is shown for 15 seconds. Restrictions are applied immediately.
Time Limit: You will be logged out and cannot log in until the session period resets.
Casino Provider Errors: When limits are reached during gameplay, provider-generated error messages may appear. This is normal.
Player Experience Summary
| Scenario | What the player sees |
|---|---|
| New player | Must set required limits and confirm before continuing |
| Decrease limits | Applies immediately |
| Increase limits | Applies after the current limit period ends |
| Reach 80% of any limit | Warning notification displayed |
| Reach 100% of any limit | Notification shown for 15 seconds |
| Time limit reached | Logged out and login blocked until reset |
| Limit reached during gameplay | Provider error message may appear |
| Attempt to remove limit or set to 0 | Blocked; must enter a valid value |
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