At Superbet, we are committed to promoting responsible play. If you wish to close your account due to personal gambling concerns, the Account Closure option allows you to take a long-term break.
What is Account Closure?
Account closure is a permanent restriction on your account. Once your account is closed:
You will not be able to access or use your account for any betting or gaming activity.
To re-open your account, you must wait at least 12 months before making a request.
If you want a shorter break, you may consider using Time Out or Self-Exclusion instead.
Why Close Your Account?
Closing your account is a responsible gaming measure that helps you:
Take a long-term break from gambling
Protect yourself from gambling-related harm
Regain control over your gaming activity
How can I permanently close my account?
To proceed with the permanent closure of your account, please contact our Customer Service department directly. You can submit your request instantly and securely via Live Chat or by sending us an email at support@superbet.gr
Are you absolutely sure about your decision?
We want to be clear with you: permanent account closure is a strictly binding action. Once you proceed, you will lose access to your account and you WILL NOT be able to request it to be reopened until a full 12 months have passed.
Do you perhaps just need a break?
If the reason you wish to close your account is related to controlling the time or money you spend on gambling, we suggest trying something more flexible!
You can immediately make use of the "Take a Break" (Temporary Abstinence) or "Temporary Self-Exclusion" tools. You can activate these easily through your account settings without even needing to contact Customer Service, allowing you to maintain full control over your play.
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