Free Chips: What they are and how to use them in the Live Casino
Free Chips are complimentary "tokens" that you can claim as part of our Casino promotions. These may be included in a Deposit Bonus, given randomly to active players, or awarded as prizes in betting challenges.
They are available for selected Live Casino tables and Table Games from leading providers Pragmatic Play and Evolution.
How to Use Your Free Chips
The process is simple and similar for both providers:
Enter the Game: As soon as you open a game included in the promotion, a notification will appear on your screen.
Select the Chips: Click on the special stack of Free Chips located next to the standard game chips.
Place Your Bet: Choose your position on the table or Game Show and place your Free Chip.
Important Rules & Useful Information
Real Balance: Crediting Free Chips does not change your real money balance in any way.
Net Wins: If you win, you will receive the Net Winnings from your bet (Total return minus the value of the chip).
No Wagering: Winnings from Free Chips are typically credited as cash and have no wagering requirements (unless otherwise stated in the specific promotion terms).
Maximum Win Limit: There may be a "Maximum Win" cap per chip. If your winnings exceed this amount, you will receive the maximum allowed, and any remaining value will be voided.
Partial Use: You are not required to use the full value of a Free Chip in a single bet. You can use them across multiple rounds or in segments.
No Combined Bets: You cannot combine Free Chips and real money balance within the same game round.
Differences by Provider
| Feature | Pragmatic Play | Evolution |
|---|---|---|
| Winnings Credit | Winnings are credited immediately after a winning round. | Winnings are credited once the full value of the chip is used or the Max Win is reached. |
| Cancellation/Expiry | If a chip is cancelled while in use, any potential winnings are voided. | If a chip expires or is cancelled after you start using it, any potential winnings are voided. |
Remember: Always check the specific terms of the offer you received to see which tables your Free Chips are valid for and what their expiration date is.
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