Expired Document Renewal

KYC Verification and Expired Documents

To keep your account active and secure, it’s important to submit a valid ID and complete the KYC process on time. Here’s how it works:

1. ID Expiration:

   • If your ID has expired, your KYC status will show Expired.

   • You have 30 days from the expiration date to submit a new document.

   • During these 30 days, your account remains fully functional.

2. After 30 Days Without a New ID:

   • If you do not submit a new document within 30 days after expiration, your account will be blocked for deposits, bets, and withdrawals.

   • You can still log in, but you must complete KYC to regain full access.

3. Accounts Without Any KYC Submission:

   • If you never submitted any document, your account will be blocked 30 days after registration.

   • You will then have an additional 30 days to submit your KYC documents.

4. Account Closure:

   • If KYC is not completed within 60 days of account creation, the account will be closed.

   • Any open bets will be cancelled, staked amounts returned to your balance, and remaining funds refunded to you.